Service Opening Introduction
UnionPay card acceptance at merchants and ATMs in Canada started in 2009. The toll-free local customer service hotline is 1-877-4706287. At present, the ATM of Canadian Imperial Bank of Commerce , Scotiabank, and Bank of Montreal, all accept UnionPay bankcards, basically covering the major cities in Canada. For the detailed usage and charging standard, please click the “Tips for using the card” on this page for reference.
Canada Country Profile
Situated in the north of North America, Canada is boundless in territory and developed in economy, and is well-known for its unique natural scenery and cultural diversity, which make the country a mega for tourists worldwide.
Canada has a low population density, with 31.41 million people on a vast territory of 9.98 million km2. It borders US in the south and the boundary line stretches for 50,000 kilometers. The major cities in Canada include eastern city Toronto, Montreal and capital Ottawa, western city Vancouver and Calgary.
Canada boasts unique and splendid natural sceneries. Reputed as the Pearl of North America, Vancouver is the most important port and best-known tourist destination in Canada for its enchanting beaches and verdant mountains. Not far away, the city of Victoria is crowned as the Garden City, where Butchart Gardens enjoy fame far and wide. Calgary lies in the Rocky Mountains, and the nearby Banff National Park is famous for pure glaciers, vast forests and sparkling lakes. Toronto is the largest city and financial center of Canada. The Niagara Fall and Thousand Islands nearby are both world-renowned natural beauty that attract numerous tourists every year. The French-speaking Montero is the second largest city in Canada and is widely known as Paris in North America, and in its proximity, the Quebec City is very much a “French” city.
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UnionPay service opening time: January 2009
Local UnionPay service hotline: 1--877--4706287
Using the UnionPay Card at Merchants
Merchant Acceptance
Merchants with a UnionPay logo all accept UnionPay cards. It is recommended to use a “62” UnionPay card.
Merchant Type
Merchants are mainly located in Toronto and Vancouver, including restaurants, jewelry, health product, and duty-free shops at airports. For details of key merchant, please open the tag of “Key Merchants” in this page.
Accepted Cards and Relevant Procedure
It is recommended to use a “62” UnionPay card.
Note: When using dual currency cards, cardholders are recommended to ask the cashier to choose the UnionPay network, so as to ensure various favorable treatments and services provided by the UnionPay network. Due to the purchase limits for credit card, it is recommended to use UnionPay debit cards for luxury purchase, as long as their card has enough RMB. When using UnionPay cards , please follow the same procedure as what you do in China. (If the credit card has a PIN in China, please enter it).
Relevant Charges
No commission fee charged for using UnionPay card overseas.
Compared to other bankcard networks, the 1%-2% currency conversion fee is exempted when withdrawing cash or purchasing via the UnionPay network. UnionPay will convert the amount of Canadian dollar into that of RMB, and the bank will deduct that amount from the cardholder’s RMB account accordingly.
ATM Cash Withdrawal
Acceptance
At present, around 36,000 ATM in total in Canada accept cash withdrawals with UnionPay cards. The institutions accepting UnionPay card include banks such as CIBC, Scotiabank, BMO, and ATM Operators such as Open Solutions, Calypso, and TNS. The ATM are distributed across Canada, mainly located in Toronto, Vancouver, Calgary, Montreal and Ottawa.
Four advantages of the UnionPay card
l Security: Avoid carrying about large amounts of cash, provide password authentication, and ensure personal and financial security.
l Flexibility: Withdraw when needed, avoid the risk of exchange rate fluctuations
l Benefit: 1%-2% currency conversion fee is exempted; the ATM withdrawal fee is relatively low for debit card.
l Convenience: Withdraw the Canadian dollar and deduct from the RMB account, no need to purchase foreign exchange. No need to apply for a new card. The daily used UnionPay card can be accepted in Canada. Chinese interface is provided by ATM for easy operation.
Accepted Cards
Bankcards with the UnionPay logo only , including UnionPay debit cards and UnionPaycredit cards
Note: Dual logo cards with the Visa or MasterCard can’t be used in the UnionPay ATM network in Canada, Cardholders are recommended to use the UnionPay debit card for cash withdrawal abroad since overdraft interest will occur when using a credit card.
How to Identify ATM that Accept UnionPay Cards?
The machine or screen with the following logos can accept UnionPay card:
Unionpay: 
CIBC: 
Scotiabank**: 
BMO:
Chinese and English interfaces
Most ATM of the CIBC, Scotiabank and BMO have a Chinese interface. Cardholders can select the language after inserting the card.
Cash Withdrawal Procedure
- Take the CIBC ATM as an example. Operation procedures of other banks’ ATM may vary. Please note the instructions on the screen.
[Step 1] Insert the card;
[Step 2] Select the language; It is recommended to select Chinese;
[Step 3] Input the six-digit PIN, and press “OK”;
[Step 4] Select an account (Cheqing Account/Savings Account/Credit Account); select “Savings Account” for debit cards;
[Step 5] Select an amount; if no desirable withdrawal amount is displayed on the screen, please select “Other Amount”, and press “OK” after inputting an amount;
[Step 6] Do you need a transaction slip; It is recommended to select “Yes”;
[Step 7] The screen indicates that “A service fee of $1.5 will be charged. Do you want to accept and continue?” Select “Yes”;
[Step 8] If the password is correct and the withdrawal amount does not exceed the upper withdrawal limit, the machine will first pop out the card and then dispense cash.
Charges and Cash Withdrawal Limits
For ATM cash withdrawals with UnionPay cards abroad, according to the stipulations set by relevant state authorities, the daily accumulative withdrawal amount of Canadian dollars per UnionPaycard shall not exceed the equivalent of RMB 10,000.The limit of each withdrawal varies from several hundred to 1000 Canadian dollars. You can withdraw several times as long as the accumulative amount does not exceed the daily limit.
Some domestic card issuers may set a limit on each withdrawal. Please consult the specific card issuer for details.
Withdrawal fees: ATM withdrawal fee consists of two parts in Canada, namely the commission fee charged by the card issuers and service fee charged by the ATM acceptance institutions.
(1) Commission fee charged by the card issuer: the following is the fee standard of major banks on October 29, 2009, which is for references only. Please consult the card issuer for details
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Bank Name
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Cash Withdrawal Fee from Overseas ATM with Unionpay Debit Cards
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Bank of China
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RMB 15 per transaction
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Industrial and Commercial Bank of China
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1% of the withdrawal amount + RMB 12 per transaction; the minimum is RMB 13 and the maximum RMB 62.
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Agriculture Bank of China
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1% of the withdrawal amount +RMB 12 per transaction
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China Construction Bank
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1% of the withdrawal amount + RMB 12 per transaction
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Bank of Communications
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1% of the withdrawal amount + RMB 12 per transaction; the minimum is RMB 15.
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China Merchants Bank
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0.5% of the withdrawal amount per transaction; the minimum is RMB 10.
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Shanghai Pudong Development Bank
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RMB 18 per transaction
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Hua Xia Bank
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First transaction each day is free; then: RMB 12 per transaction
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China Everbright Bank
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RMB 15 per transaction
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China Citic Bank
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RMB 15 per transaction
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Postal Savings Bank of China
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0.5% of the withdrawal amount + RMB 12 per transaction; the minimum is RMB 14 and the maximum RMB 62.
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Shenzhen Development Bank
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RMB 10 per transaction
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Guangdong Development Bank
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RMB 15 per transaction
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China Industrial Bank
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RMB 16 per transaction
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China Minsheng Banking Corp. Ltd.
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RMB 15 per transaction
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(2) Service fee charged by the ATM acceptance institutions in Canada: Service fee is widely charged in Canada. The service fee of CAD 1.5 per transaction is charged by the ATM of CIBC, Scotiabank and BMO.
When withdrawing cash through UnionPay network, the currency exchange fee of 1%-2% will be exempted, compared with other bankcard networks. The amount withdrawn in local currency will be converted directly into RMB according to the market exchange rate, and be deducted from the cardholder’s RMB account by the card issuer.
Example
The cardholder uses a UnionPay only debit card issued by Bank of China. Deposit RMB in the card in China, and withdraw CAD $1000 directly from the ATM of CIBC in Canada. UnionPay will use the current exchange rate to convert CAD into RMB, and deduct RMB from the card. The fees include two parts: CAD $1.5 by CIBC (about RMB ￥10), and RMB ￥15 by Bank of China.
ATM Locator
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【Canada】Joint Promotion with Vancouver Aldeasa Duty Free Shops
1. Time
January 21 to March 31, 2011
2. Locations
Canada Vancouver Aldeasa Duty Free airport and downtown shops
3. Activities
Joint promotion
4. Promotion Details
During the promotion, customer that makes purchases by UnionPay cards at Aldeasa Vancouver airport or downtown shops is entitled for a souvenir, and:
- Will receive CAD15.00 coupon for any purchase more than CAD300.00 but less than CAD1,000.00.
- Will receive CAD25.00 coupon for any purchase more than CAD1,000.00.
- Coupons are valid till March 31, 2011 and can be used in all Aldeasa Vancouver airport and downtown shops. No replacement for lost coupons.
- Souvenir and coupons are distributed when supply lasts. Aldeasa Duty Free Shops and China UnionPay Ltd. reserve the rights for any changes. For more details, please consult Aldeasa Duty Free Shops.
5. 5、About the Merchant
Aldeasa, a world famous airport duty-free retail group, has established 242 branch stores in 24 countries. Aldeasa started to set up branch stores in Vancouver Canada since 2007. Currently, there are fourteen branch stores at the Vancouver Airport and one in the downtown district. International brands operated in the stores include Bobbi Brown, Burberry, Hermes, Chanel, Estee Lauder, La Mer, Shiseido, Dior, Ralph Lauren and so on.
Aldeasa downtown branch is located at No.1022, Alberni Street. Customers could go to the store to purchase duty-free merchandises within one month before departure and collect the goods before boarding the plane at the Vancouver Airport. We sincerely look forward to your visit and will provide you with services in Mandarin, Cantonese, Japanese, Korean, Spanish, French as well as English.
1. Sponsor
China UnionPay Ltd.
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Vancouver Duty-Free Shop Aldeasa
Aldeasa, a world famous airport duty-free retail group, has established 242 branch stores in 24 countries. Aldeasa started to set up branch stores in Vancouver Canada since 2007. Currently, there are fourteen branch stores at the Vancouver Airport and one in the downtown district. International brands operated in the stores include Bobbi Brown, Burberry, Hermes, Chanel, Estee Lauder, La Mer, Shiseido, Dior, Ralph Lauren and so on.
Aldeasa downtown branch is located at No.1022, Alberni Street. Customers could go to the store to purchase duty-free merchandises within one month before departure and collect the goods before boarding the plane at the Vancouver Airport. We sincerely look forward to your visit and will provide you with services in Mandarin, Cantonese, Japanese, Korean, Spanish, French as well as English.
Siba Jewellers
Established in 1980, Siba Jewellers is a luxury store specializing in selling high-grade jewelries and watches in Vancouver. The exclusively distributed brands in the store include Chopard, Piaget, Cartier, Omega, Tag Hauer, Baume and Mercier and Gucci. The store provides multi-language considerate services to customers in English, French, Cantonese and Mandarin.
Chateau D’Ivoire
Since 1978, Chateau D’Ivoire, Canada’s leading fine jeweller, has been offering shoppers on De la Montagne Street, world-class merchandise of only the highest quality and craftsmanship.
Chateau d’Ivoire has won itself a prestigious reputation for becoming the reference among jewellers and goldsmiths in Quebec. Its huge Haute Joaillerie, gemstones, watches or rare items collection, as well as its range of services and employees courtesy have helped Chateau D’Ivoire reach the essence of perfection and earn its reputation.
The beauty of the product is rivaled only by the high calibre of service that awaits you upon walking through the jeweller’s doors.
Tian Bao Travel
With near 20 years successful history, headquartered in Toronto, Canada, Tian Bao Travel has 12 branches in Toronto, Montreal, Vancouver, New York, San Francisco and Shanghai. Tian Bao Travel offers full-range products and services, including air tickets, package tours, escorted coach tours, hotel accommodations, car rentals, rail, cruise vacation and travel insurance.
Tian Bao Travel is well-known for its Sino-Canada tours and air ticket sales. It was granted “Award of Merit” by Association of Chinese Canadian Entrepreneur (ACCE) in 2010.
Niagara Falls Park (Table Rock)
Niagara Parks features a variety of gift and souvenir shops specially designed for the millions of visitors who come to the Falls each year. All our attraction gift shops are filled with items themed from nature to nautical and historical - you’ll be sure to find something unique to take home!
Every trip to Niagara Falls should begin at Table Rock, the beautiful and historic building right next to the Horseshoe Falls. Table Rock features several one-of-a-kind shops, including Canadian Treasures and its uniquely Canadian specialty boutiques offering name brands at competitive prices, including Canadian Diamonds, traditional Canadian glassware, jewelry, artwork, first Nations crafts, and souvenirs.
Summerhill Pyramid Winery
The winemaker, the largest certified organic brewery, is the most popular one among tourists in Canada. It specializes in brewing high-end sparkling wine and ice-wine. Located in Kelowna of British Columbia Province adjacent to the lakeside, it boasts beautiful scenery, superior wine-making skills and specialty food court, which exert a great appeal to the tourists.
Website: www.summerhill.bc.ca
Little Sheep Toronto Branch Store
Share Chinese food with the world! Little Sheep Hotpot branch stores in North America are located in Toronto, Montreal, Ottawa, Vancouver, San Diego, San Mateo, Union City, and Houston.
Website: www.xfyhotpot.com
J & C Restaurant
Authentic Cantonese cuisine and Japanese food. The specialties recommended by the chef include dim sum and tea, special lunches and dinners. J & C Restaurant is suitable for gathering together with friends and families.
Garden City Hot Pot
With clean and tidy environment, open view, the store provides microwave cooked hotpots, which are both safe and stylish. Recommend dishes include special tea snacks, freshly cooked porridge, various soups and top-class beef slices.
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